Table of Content
We did not find any regulatory or legal actions against 2-10 Home Buyers Warranty as of publishing this review. We didn’t find any complaints from industry watchdog groups or government indictments for fraudulent activities. Heating and cooling system components include filters, crane cost, cut-off switches, and refrigerant recharge and recovery. Electrical systems under the Pinnacle Home plan include the fire alarm system, exhaust fans , alarm system and concrete-encased wiring.
Talk with the 2-10 HBW Agent Service team to enroll coverage or add options to a service agreement. 2-10 Home Buyers Warranty has extensive experience in all 48 contiguous states. Our local representatives are experts in the most common soil, foundation and structural problems that builders face. Simply put, the guidance our team offers home builders is second-to-none. We even make a point to visit our member builders whenever possible.
What kind of coverage does a structural warranty from 2-10 Home Buyers Warranty include?
If you’re still unsure about 2-10 HBW, compare the company against American Home Shield and First American Home Warranty. You can also get a free quote from each company to ensure you’re signing up for the best plan for you and your home. Learn how 2-10 Home Buyers Warranty stacks up to others in the industry by reading this 2-10 home warranty review. Please allow us up to 30 days to review and determine if you are eligible for any reimbursement.
2-10 HBW has a network of independent service contractors that help facilitate your coverage. Each contractor is required to carry all appropriate licenses and insurance, and is monitored by 2-10 HBW to track customer satisfaction and performance. From kitchen appliances and HVAC systems to your plumbing and electrical, breakdowns have met their match in our Complete Home plan. The insurance-backed warranties from 2-10 Home Buyers Warranty are reinsured by Swiss Re and SCOR Re, two of the world’s largest reinsurers. With combined surplus holdings in excess of $4 billion, you can trust the financial backing of our warranties.
We determine and fulfill coverage under the Service Agreement.
While most reviews are positive, even the best home warranty companies have negative reviews. ComplaintsBoard.com is a leading complaint resolution website on the Internet. One of our team members will contact you about this issue within 6 business hours. As a 2-10 HBW homeowner, you’re eligible for special pricing on Whirlpool, Amana, KitchenAid, Jenn-Air, and Maytag appliances. You can purchase appliances for kitchen clean-up, cooking, refrigeration, laundry, outdoor grilling, and even wine cellars. It’s not every day a company offers you $150 to buy a brand-new appliance that has everything you want.
1 full year of surety coverage against defects in workmanship and materials. I was pleased with the different offers I received just sorry I was financially unable to take advantage of any. Thank you for the alert, we are sorry to hear about the difficulty you're having.
What is a Service Fee?
We also analyze sample contracts from each company to understand specific coverage terms. Or if the services are secondary and excess to any coverage available via an insurance policy, manufacturer warranty and labor warranty. For a complete list of exclusions, be sure to verify your policy documents. At$612 per year, their Complete Home plan offers the best value while providing extensive coverage for most appliances and systems. At last, the Pinnacle Home plan is their most comprehensive one, offering extended coverage for most systems and appliances at$720 per year. Each of these facts shows our longstanding commitment to covering qualified claims for our customers.
This plan provides coverage for thermostats, air conditioners and heat pumps, pressure regulators, toilets, electrical wiring, doorbell systems and outlets. 2-10 HBW coverage options start with their Simply Kitchen plan which covers most major appliances and starts as low as$19 per month. Under this plan, homeowners can get coverage for a built-in microwave, dishwasher, range, oven, cooktop and refrigerator with an ice maker/crusher and a beverage dispenser. A home warranty plan is a limited service agreement that protects a home’s critical systems and appliances. When an eligible failure occurs due to normal wear and tear, you won’t be on the hook for the bill.
For a complete list of exclusions, be sure to consult your policy documents. And as with any home warranty, buyers should be aware that there are some limitations to what such a plan will cover. Home warranties cover breakdowns that occur due to normal wear and tear. For example, if a fan in your AC unit breaks due to natural use, a home warranty will cover the replacement. However, if that AC was broken from human misuse or a natural event like a tree branch falling on the outdoor air handler, it would not normally be covered.
Hi Katherine, we're sorry to hear about the issues you've experienced. We have passed this on to our claims management team and they will be reaching out to help resolve your concerns. Appliance Color Match- If or when a covered item is not deemed repairable, 2-10 home buyers warranty will replace the item. The Appliance Color Match program will ensure, where possible, that the eligible replacement is the same as the existing appliance's color. The first preference is issued to functionality and then color.
They say they are going to transfer me or put me on hold then just hang up. Because 2-10 cannot handle a simple clog or even handle having a discussion on the phone about my issue I am going to cancel my service and tell everyone I know to avoid this camoany. The company operates in over 42 states in the USA and serves real estate agents, homeowners, and builders. The other area in which 2-10 stands out is it’s unusually poor customer satisfaction rating. When we reviewed the company at the end of 2020, it’s BBB rating was respectable for the industry. Today, with just 1.04 out of 5 as a BBB rating, it seems that the company has attracted many negative reviews over the past year.
The company offers buyer coverage “for major appliances , HVAC, water heater, electrical, plumbing.” This coverage lasts for one year, but can be renewed annually by the homeowner. 2-10 also offers “complimentary” seller coverage for a term of 180 days, until close of sale, or until the listing is canceled, whichever occurs first. Since day one moving into our new home we’ve had issues with our refrigerator. 2-10 has charged us two separate $100 service fees, and the conclusion was that the part they need to repair the fridge is discontinued. They told us they’d give us $50 and we can “go hunt down the part ourselves” somehow even though it’s literally not in existence anymore. The appliance is 100% covered by our contract if it can’t be prepared due to failure from normal wear & tear.
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